Returns & Exchanges
At Body Candy, we want you to love your new style, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. Please note that for hygiene and safety reasons, certain body jewelry items must remain in their original heat-sealed packaging to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring that all safety seals on body jewelry remain intact and unbroken.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return mailer.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing